Splashtop AR3.8.4.0 - App Store

Solve problems faster with remote support using augmented reality

Enable your remote technician to connect to off-site locations and troubleshoot issues by easily seeing the environment as if they were there. Leverage camera sharing from your mobile device along with interactive augmented reality annotations and two-way communication to troubleshoot, guide, and resolve issues live.

Why Splashtop?
- Reduce downtime by remotely guiding on-site personnel to resolve issues
- Enable technicians to support multiple off-site locations and decrease truck rolls
- Empower non-technical on-site personnel to fix problems and help apprentices in the field when they require expert guidance
- Increase first call resolution rates

Experience Splashtop AR Today
1) Download the Splashtop AR app on the devices/computers you would like to connect to
2) Share the session ID with your remote technician
3) That’s it! Your technician can now provide the remote support you need!

*Technician will need to purchase Splashtop AR to utilize.

Key Features:
- Cross-Platform
- Bidirectional camera sharing between desktop and mobile
- Interactive AR annotations
- Two-way VoIP communication
- Session recording
- Session notes
- Freeze frame
- Remote turn flashlight on/off
- SSO integration
- Device management
- User management

Version History - Enhanced AR performance and better thermal management.
- Security improvements.
- Various bug fixes. 3.8.4.0 Jun 24 - Security improvements.
- Various bug fixes. 3.7.4.3 07/03/2025 - Security improvements.
- Various bug fixes. 3.7.4.2 05/21/2025 - Security improvements.
- Various bug fixes. 3.7.2.0 09/13/2024 - New Feature: Add a "High Resolution Mode" in Gear settings to improve temperature management.
- Security improvements.
- Various bug fixes. 3.7.0.0 05/22/2024 - Security improvements.
- Various bug fixes. 3.6.4.0 02/20/2024 - New Feature: Introducing Text and Ellipse tools to help you annotate more easily on your environmental objects.
- New Feature: The user interface has been further improved and simplified.
- Security improvements.
- Various bug fixes. 3.6.2.1 12/26/2023 - New Feature: Introducing Text and Eclipse tools to help you annotate more easily on your environmental objects.
- New Feature: The user interface has been further improved and simplified.
- Security improvements.
- Various bug fixes. 3.6.2.0 11/16/2023 - New Feature: Improve the visual feedback when you add an arrow.
- New Feature: Improve the app’s battery usage and temperature management.
- Security improvements.
- Various bug fixes. 3.5.4.0 02/24/2023 - New Feature: User interface has been redesigned.
- New Feature: Improve landscape mode for headset users.
- Security improvements.
- Various bug fixes. 3.5.2.2 11/07/2022 - Security improvements.
- Various bug fixes. 3.5.0.4 07/20/2022 - New Feature: Screen capture. Take a screenshot of the annotated camera view into Photos app for later use.
- User interface enhancement.
- Security improvements.
- Various bug fixes. 3.5.0.3 05/27/2022 - New Feature: SOS AR now works with desktop apps. Please update your desktop apps to 3.5.0.2 or above.
- New Feature: Landscape mode is now supported.
- General Interface enhancement.
- Security improvements.
- Various bug fixes. 3.5.0.2 03/25/2022 - New Feature: Pause mode. You can now pause the camera view and annotate easily on a stable snapshot.
- New Feature: A tutorial to illustrate how to place arrows and draw lines.
- New Feature: Localization for 9 languages.
- General Interface enhancement.
- Security improvements.
- Various bug fixes. 3.5.0.0 02/22/2022 - New Feature: Flashlight. You can now turn on flashlight on your iPhone or iPad when the environment is too dark to see clearly.
- Annotation tool is improved. Arrow is easier to use and move.
- Performance enhancement.
- Security improvements.
- Various bug fixes. 3.4.8.5 12/10/2021 - Annotation tool is improved. Arrow and line are easier to use and move.
- Performance enhancement.
- Security improvements.
- Various bug fixes.

Note: it is required to update Splashtop Streamer/Splashtop SOS Agent to version 3.4.8.4 or later to enjoy the new features. The availability of new features will be based on your subscription plan. 3.4.8.4 11/16/2021 3.4.8.3 10/07/2021